How often should I use Pivot Nourishing Facial Oil?
We recommend applying Pivot Oil to clean damp skin (right after you wash your face). We love using it both morning and night. We also love applying it to the highlights of our cheeks on top of makeup for a natural, glowy look.
Where is Pivot Oil made?
Each product is made and packaged with care in Toronto, Canada.
Are the bottles recyclable?
Our bottles are recyclable. They are made of soda lime, and are 100% food grade safe. To recycle the lid, detach the plastic top from the glass dropper, and place in bin separately.
Is Pivot Oil safe to use during pregnancy or nursing?
Our oil is 100% natural and has no harmful additives or chemicals. If you have any concerns, please consult with a medical professional before using. Here is a list of the ingredients.
Is Pivot Oil vegan and cruelty-free?
Yes - it is made from plant based oils, and not tested on animals.
Does the oil ever go bad?
Once you open your bottle of oil, it will be good for 12 months. The amber glass bottle helps to filter out UV rays, prolonging the efficacy of the product.
Is the oil scented?
We have not added any artificial or synthetic materials to alter or enhance the oil’s scent. That’s because the oil smells amazing on its own, thanks to natural ingredients like lavender, rose geranium and frankincense.
What is your return policy?
If, for any reason, you are not satisfied with your purchase, we will happily accept returns. Please note the following conditions:
• Products must be only sightly used and in the original packaging.
• Returns must be received within 30 days of the purchase date.
• A refund is credited back to the original form of payment.
• Please allow time for us to process the return., up to 15 days
To return your online purchase, please email our customer service team at email@example.com with your order number. Make sure the product is in the original packaging and include the packing slip in the return package.
Return shipping costs to our address is your responsibility.
If you have any further questions, feel free to contact us at firstname.lastname@example.org